William Hill Customer Services
Check our FAQs in case they can provide you an immediate resolution:
- What deposit and withdrawal options can I use?
- How do I check that my free bet has been credited to my account?
- I have forgotten my login details, what should I do?
- I want to withdraw my winnings, why have I been asked for documents?
- Why can't I Cash In My Bet?
- How do I verify my account?
Alternatively, you can reach out to us via:
For online customers:
NOTE: Customer Services via phone and e-mail are no longer available.
For our betting shops:
Speak to a shop colleague in any branch and they'll be able to help you with any queries.
To find the nearest William Hill betting shop from you, just click our Shop Locator.
Send us via e-mail at Shophelp@williamhill.co.uk.
We'll aim to respond to your query within 48 hours.
Call us at 0870 518 1715.
We're available from Mondays to Sundays - 9 AM to 5 PM.
Send us a letter via our postal address: