How to contact William Hill
Customer services for your William Hill online account:
Before you contact us, please check our FAQs in case they can provide an immediate resolution. Some of the most popular ones are:
If you'd still like to get in touch:
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Live chat - please click here to live chat with us.
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Twitter - we also have a live Twitter help feed, where you can get all sorts of live notices and updates or just pose a quick question. Click here to check it out.
Customer services for our betting shops:
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In-Shop - you can speak to a shop colleague in any branch and they'll be able to help you with any queries.
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Email - you can contact us via e-mail at customerhelp@williamhill.co.uk (we aim to respond to your query within 48 hours).
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Phone - the retail customer service phoneline is now open again. You can contact us by phoning 0870 518 1715 from 9 AM to 5 PM, Monday to Sunday.
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Post - if you'd like to send a letter, the address is: