Know where you stand. Keep it fun and know when to take a break. For more information around our Responsible Gambling tools Click here.

How to contact William Hill

Before you contact us, please see below our most popular FAQs that could provide an immediate resolution:


Please click on the type of query you would like to contact us about:


Customer services for our betting shops

Our customer relations team is here to help you with any queries you have about our betting shops. They're available on 0870 518 1715 (calls to this number are charged at 1p a minute plus your network provider charges) from 09:30 to 21:30 Monday to Friday, 08:30 to 21:30 on Saturdays and 11:00 to 18:00 on Sundays.

You can also email, or if you would like to send a letter the address is:

Greenside House
50 Station Road
Wood Green
London N22 7TP

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