SHOPS: All our betting shops in England, Wales and Jersey have reopened. Shops in Scotland are scheduled to reopen on Monday, April 26th.

We'll continue to observe safety protocols provided by the government in all our shops to ensure your health and protection.

Click HERE to know more about the protocols in your area.

SPORTS: Our horse racing live streaming is experiencing technical issues. We're fixing it as soon as possible to get you back in the game.

NOTICE: Major UK sporting events will be suspended from 2:45 to 4:15 PM UK time today, 17th April to honour the Duke of Edinburgh's funeral. Sporting events and betting will resume afterwards.

Over 18s Only

It is illegal if you are under 18 years of age to gamble. The legal age to gamble varies according to each countries legislation, we advise you to carry out your own research.

So that we avoid unlawful betting, we reserve the right to carry out checks to verify the information you provide. We may contact a third party to check and verify that you are 18 or over.

If the check is unable to verify your identity and that you are 18 or over, you will be required to provide documentation to validate your identity. Until this documentation is received your account may be suspended and you will not be able to deposit.

To verify your age and identity the following documentation is acceptable:

  • Passport (recommended)
  • Driving license
  • National ID Card
  • Birth Certificate (verification takes up to 24 hours)
In addition we will also require you to provide either of the below for identity verification purposes (please note these must be no older than 6 months):

  • Utility Bill
  • Bank Statement (recommended)
  • Signed credit agreement

To prevent potential misuse from a minor please keep your account number, user name and password confidential.

For more detailed information on William Hill's Age & Identity Verification measures, please click here.

For our full Safer Gambling policy please click here.

Still looking for answers? Contact Us
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