SHOP ADVISORY (ENGLAND): Since the 30th of November and following the recent update to government COVID-19 guidelines, a face covering must be worn in store unless you're exempt. For more information, please click HERE.

Please click on 'Read more' and then choose from (click on) one of the following options: 'I live in the UK' or 'I don't live in the UK'...

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The 'Safer Gambling' section of your account gives you access to a number of options to help you stay in control. You can find it by logging in, clicking on the balance icon and selecting 'Safer Gambling' (called 'Gambling Controls' on our gaming sites, and 'Account Controls' on the app).

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This sets the maximum you can deposit into your account within a 24 hour, weekly or monthly period. To set one up or update your current one you need to be logged in, click on the balance icon then go to the 'Safer Gambling' section (called 'Gambling Controls' on our gaming sites, and 'Account Controls' on the app)...

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Set an automated reminder to appear during gaming activity, to help you track how long you've been playing. Session time reminders are compulsory for UK customers. To set one up or update your current one you need to be logged in, click on the balance icon then go to the 'Safer Gambling' section (called 'Gambling Controls' on our gaming sites, and 'Account Controls' on the app)...

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Following the lockdown, The Gambling Commission (the gambling regulator of Great Britain) issued new guidance to all online operators to provide extra player protection by ensuring that we interact with you when you’ve been playing for an hour in a single session of play...

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Log in, click on the balance icon and go to the 'Safer Gambling' section (called 'Gambling Controls' on our gaming sites, and 'Account Controls' on the app). Then select 'Account Closure'...

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You can set a time out with us and we'll close your account for a short period (from one day to six weeks for UK residents, or one day to six months for non-UK residents)...

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If the tools available aren't working effectively and you want to stop yourself from gambling completely, then total self-exclusion is available for a period of between 6 months and 5 years... 

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