We want you to enjoy your gambling experience with us and to always stay in control. And we're committed to helping you get the support you need if you do run into difficulty. We work with our regulators and gambling charities to offer a wide range of support for customers who experience gambling difficulties and addictions...

The Visa Direct service means you’ll get your winnings in your bank account in the quickest time possible - 24/7, 365 days of the year. Even at weekends...

You can verify your account online, via Live Chat or by email. Read our FAQ for more details...

After you've met any qualifying criteria (as stated in each promotion's terms and conditions), a free bet token will be credited to your account. On both mobile and desktop, your free bet will be shown once you have added a valid selection to the bet slip...

You can use Visa and Mastercards, and e-wallets such as Paypal. We have many different options and providers including bank transfers, cash vouchers and prepaid cards...

Our betslip design is changing. In our new website version, it'll now look the same and work in the same way on both desktop and mobile web. Where is my betslip? How do I place a bet? How do I hide and reopen the betslip? How do I remove a selection from the betslip? How do I find and use my free bet? How do I find and use my Bet Boosts? Where is my betslip? 1...

Click 'Read More' to find out about Snooker Rules.

Click on Read more for a full list of Pre Match and In-Play cricket rules...

We are very pleased to say that our full Retail estate of over 1400 shops is now open for business again. Please read on for more info...

Bonus Explorer is William Hill's new daily free-to-play galactic gaming promotion. Select 5 tiles for a chance to get 3 matching symbols and win free spins or a free bonus to use on a specified game...