If you have forgotten your username and password you can reset them by clicking on the 'Lost Login Details' link on mobile and desktop and follow the instructions...

Settlement usually takes no longer than 30 minutes, however on some occasions it may take slightly longer. This is because we are unable to get an official result, a loss of feed from our provider or just a technical error...

You can verify your account online, via Live Chat or Email. Read our FAQ for more details....

To make the Age Verification process as easy as possible, here are a few hints on how to send us your documents securely: Each document must be sent as a separate image Photo Captured images are preferred, but if you'd rather scan your documents, send them as a ...

In most cases cards take 1 to 3 days, depending on your bank, bank transfers take 5 to 10 working days but remember to take into account weekends. To get withdrawal timescales for a specific payment method click on Read more...

To get your free bets for this sign up offer you'll need to place a qualifying bet of £10/€10 at odds of 1/2 or greater, make sure that you aren't depositing with restricted payment methods such as: Neteller, Moneybookers(Skrill), PayPal, PaySafe, Envoy, Skrill 1-Tap or Plus, if you previously had an account with us, you won't qualify for this offer...

Market Description Select which horse will achieve the best finishing position in the given race. Bets are accepted for horse race meetings held under the rules of the British Horseracing Authority (BHA) and Horse Racing Ireland (HRI) and are settled on the official result...

We have listed our Fair Deal Rules for the William Hill Sportsbook, effective from 29/11/2013. Please click on Read more to view related rules...