Frequently Asked Questions
Please click on 'Read more' and then choose from (click on) one of the following options: 'I live in the UK' or 'I don't live in the UK'...
Read moreThe 'Safer Gambling' section of your account gives you access to a number of options to help you stay in control. You can find it by logging in, clicking on the balance icon and selecting 'Safer Gambling' (called 'Gambling Controls' on our gaming sites, and 'Account Controls' on the app)...
Read moreClick on 'Read more' for instructions on opening a William Hill account...
Read moreThe Visa Direct service means you’ll get your winnings in your bank account in the quickest time possible - 24/7, 365 days of the year. Even at weekends...
Read moreYou can verify your account online, via Live Chat or by email. Read our FAQ for more details...
Read moreWe're following the government guidelines across Great Britain which means that the current situation is as follows.
Read moreYou can use Visa and Mastercards, and e-wallets such as Paypal. We have many different options and providers including bank transfers, cash vouchers and prepaid cards...
Read more'Acca Freedom' - boost or insure? It’s your Acca, play it your way...
Read moreAfter you've met any qualifying criteria (as stated in each promotion's terms and conditions), a free bet token will be credited to your account. Your free bet will be shown once you've added a valid selection to the bet slip...
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