The Problem Gamblers Help Network of West Virginia

Responsible Gaming

If you or someone you know is experiencing problems with your gambling, William Hill encourages you to visit the Problem Gamblers Help Network of West Virginia at FirstChoiceServices.org or call 1-800-GAMBLER for confidential information and assistance.

Effective July 24, 2019 the West Virginia Lottery Security Table Games offices located within each WV Casino may process Statewide Self-Exclusion requests made in person at the casino.

In addition, patrons may request self-exclusion in person at Lottery Headquarters in Charleston or by submitting a notarized form requesting Statewide self-exclusion from casinos and mailing it to:

West Virginia LotteryAttn: Table Games Security900 Pennsylvania AvenueCharleston, WV 25302

Self-Exclusion is also available in Virginia by requesting it in writing from the Director of the West Virginia Lottery.

To Self-Exclude from William Hill Sports Books only click here.

Opt Out Program

Upon request, a customer may opt-out of receiving marketing communications including SMS messaging from William Hill by emailing responsiblegaming@williamhill.us, or marketing@williamhill.us, or by calling (855) 754-1200. Customers may also write to us at:

William Hill USMarketing Department6325 S. Rainbow Blvd., Suite 100Las Vegas, NV 89118

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