Tennessee REDLINE

Responsible Gaming

William Hill is committed to ensuring that sports betting remains a source of fun and entertainment for all Tennessee customers. The Tennessee REDLINE is a 24/7 addiction treatment and recovery hotline that connects Tennessee bettors with addiction treatment and recovery services, including gambling addiction. The Tennessee REDLINE is coordinated by the Tennessee Association of Alcohol, Drug and other Addiction Services (TAADAS) and funded by the Tennessee Department of Mental Health Substance Abuse Services.

If you or someone you know is experiencing problems with your gambling, William Hill encourages you to visit the TAADAS website by clicking here or calling 1-800-889-9789 for confidential information and assistance.

Limit Setting in Tennessee

William Hill empowers its players by offering them several limit options to enjoy their gaming experience responsibly.

William Hill Limit setting capabilities are found here.

Self Exclusion

In the state of Tennessee, William Hill customers can self-exclude from further wagering for twelve (12) months or five (5) years if they feel at risk of developing gambling-related problems. Patrons may exclude directly through the sports book or by mailing in a William Hill Self-Exclusion form found here.

Please note, all Tennessee patrons who wish to self-exclude may also self-exclude from all other operators in the state by checking the box on the mobile application or the website that states:

I understand that by checking this box I am authorizing William Hill to share this self-exclusion request with the Tennessee Education Lottery Corporation for the purpose of sharing the request with other licensees in Tennessee and being added to the other operators’ self-exclusion lists for the same duration. A patron’s self-exclusion request also includes the exclusion of all William Hill privileges, including William Hill Reward Card benefits, play privileges, direct mail marketing, special promotions, offers, and events via push notifications, e-mail, and other means, including SMS messaging.

The privileges are excluded for the duration of the exclusionary period. This request will be applicable at all William Hill owned and operated properties, including all properties that are opened or acquired after the date of the request.

William Hill’s US Self-Exclusion program will ban the requestor from the Tennessee-based William Hill online sports book. After twelve (12) months or five (5) years from the date of acknowledgment of enrollment in the program, a patron may request reinstatement of privileges, in writing, by completing a Reinstatement Form found here.

Please send Self-Exclusion and Reinstatement forms to:

William Hill USOffice of Responsible Gaming6325 S. Rainbow BoulevardLas Vegas, NV 89118

To learn more about William Hill’s Responsible Gaming program click here.

Opt Out Program

Upon request, a customer may opt-out of receiving marketing communications including SMS messaging from William Hill by emailing responsiblegaming@williamhill.us, or marketing@williamhill.us, or by calling (855) 754-1200.

Customers may also write to us at:

William Hill USMarketing Department6325 S. Rainbow Blvd., Suite 100Las Vegas, NV 89118

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