Council on Compulsive Gambling of New Jersey

Responsible Gaming

If you or someone you know is experiencing problems with your gambling, William Hill encourages you to visit the Council of Compulsive Gambling of New Jersey at www.800gambler.org or call the Problem Gamblers HelpLine at 1-800-GAMBLER for confidential information and assistance.

Self-Exclusion is also available in New Jersey through the New Jersey Casino Gambling Self-Exclusion Program

www.nj.us@williamhill.com customers are able to temporarily suspend their account or self-exclude from further gaming for if they have developed gambling-related problems or feel at risk of developing gambling-related problems. You can temporarily suspend your account for any period from 3 to 180 days. Self-exclusion will ban you from any New Jersey licensed Internet gaming for a duration of 1 or 5 years and cannot be revoked. Any person requesting temporary suspension or placement on the Internet self-exclusion list shall submit his or her request through their Internet gaming account. Once your account is created, log in and go to My Account and select the “Responsible Gaming” option. A permanent self-exclusion can only be filed in person at the offices of the New Jersey Division of Gaming Enforcement.

You should be aware that casino companies might enact responsible gaming programs that are stricter than New Jersey's Self-Exclusion program for both land-based and Internet gaming. By way of example certain Atlantic City casinos may enact a Responsible Gaming Program in which persons signing up for state self-exclusion lists are banned from the organization's properties worldwide for the length of their state self-exclusion terms. Such ban could include its gaming, hotel and entertainment venues. ACCORDINGLY, YOU SHOULD BE AWARE THAT A CASINO, ONLINE OPERATOR OR SPORTSBOOK MAY, AS A CONSEQUENCE OF YOUR SIGNING UP FOR INTERNET SELF-EXCLUSION, BAN YOU FROM ALL OF ITS LAND BASED PROPERTIES AS WELL AS ALL OF ITS ONLINE GAMING AND ONLINE SPORTSBOOKS, EVEN THOSE IN OTHER STATES. YOU COULD ALSO FORFEIT ANY REWARDS POINTS YOU MAY HAVE EARNED IN NEW JERSEY OR ELSEWHERE. The terms and existence of any such responsible gaming program could change, and the Division is not responsible for keeping you informed of such changes.

Also, customers may self-further exclude in person at one of the following New Jersey Division of Gaming Enforcement locations, Monday through Friday from 8:30 a.m. to 3:00 p.m.:

  • Arcade Building – Entrance BTennessee Ave. and BoardwalkAtlantic City, New Jersey 08401609-441-3015

  • 140 E. Front StreetTrenton, New Jersey 08608

You may also submit an application by visiting the following New Jersey Racing Commission Office during normal business hours (call to verify when open).

  • Monmouth Park175 Oceanport AvenueOceanport, New Jersey 07757(732) 222-7700

For additional information, please visit the Division of Gaming Enforcement’s Self Exclusion Program page.

If you want to take a break or stop playing at one or more products for any other reasons than the prevention of gambling-related problems, we also offer a service closure option available through our Customer Service Support@nj.williamhill.us team.

If you or someone you know has a gambling problem and wants help, call 1-800 GAMBLER.

To Self-Exclude from William Hill Sports Books only click here.

Opt Out Program

Upon request, a customer may opt-out of receiving marketing communications including SMS messaging from William Hill by emailing responsiblegaming@williamhill.us, or marketing@williamhill.us, or by calling (855) 754-1200. Customers may also write to us at:

William Hill USMarketing Department6325 S. Rainbow Blvd., Suite 100Las Vegas, NV 89118

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