Illinois Gambling Counseling Program

Responsible Gaming

The State of Illinois is dedicated to providing problem gambling counseling and treatment for those individuals who feel they need these services. Treatment providers are located throughout the state and can be accessed by visiting www.weknowthefeeling.org, or by calling the problem gambling 24-hour toll-free confidential helpline at 1-800-GAMBLER (426.2537). Callers will be referred to the most appropriate resources based on their needs. All calls are confidential. You must be 21 years of age or older to engage in sports wagering in the state of Illinois.

Limit Setting in Illinois

William Hill empowers its players in Illinois by offering them several limit options to enjoy their gaming experience responsibly.

William Hill Limit setting capabilities are found here and are subject to jurisdictional requirements.

William Hill Self-Exclusion

In the state of Illinois, customers who enroll in the Illinois Gaming Board’s (IGB) Self-Exclusion Program shall be prohibited for a minimum of 5 years from entering the area within the admission turnstiles of any casino operation in the State of Illinois.

After receiving information from the Illinois Gaming Board, William Hill will place all IGB Self-Excluded Persons on the company’s Self-Exclusion list banning the requestor from all William Hill owned and operated properties in the state. This includes all properties that are opened or acquired after the date of the request.

After receiving information from the Illinois Gaming Board, William Hill will place all Illinois Gaming Board Self-Excluded Persons on the company’s Self-Exclusion list banning the requestor from all William Hill owned and operated properties in the state. This includes all properties that are opened or acquired after the date of the request.

For information on the Illinois Gaming Board’s Self-Exclusion Program visit: https://www.igb.illinois.gov/ProblemGamblers.aspx

Upon request, a customer may opt-out of receiving marketing communications including SMS messaging from William Hill by emailing responsiblegaming@williamhill.us, or marketing@williamhill.us, or by calling (855) 754-1200. Customers may also write to us at:

William Hill USMarketing Department6325 S. Rainbow Blvd., Suite 100Las Vegas, NV 89118

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