National Council of Problem Gaming DC

Responsible Gaming

William Hill values its customers and is proud to be chosen as their race and sports book provider. Built on the legacy of William Hill himself, the Company’s responsible gaming program focuses on the social impact of gambling upholding three conventions to prevent problem gambling, prevent underage gambling, and ensure gambling is conducted in a fair and open way. Therefore, its responsible gaming program for the District of Columbia provides a helpline and referral service for those who are or might be exhibiting compulsive gambling behavior. If you or someone you know has a gambling problem, call or text the National Council on Problem Gambling at 1-800-522-4700 or chat ncpgambling.org/chat.

Please note, In DC, it is unlawful for any individual who is under 18 years of age or is noticeably intoxicated or impaired to engage in sports wagering. William Hill reserves the right to institute repercussion for any individuals suspected of being an underage player. Repercussions may include immediate stoppage of play, account closure, and confiscation of winnings. For more information on William Hill’s commitment to underage play prevention click here.

Limit Setting and Self-Exclusion in the District of Columbia

William Hill empowers its players by offering them several limit options to enjoy their gaming experience responsibly.

William Hill Limit setting capabilities are found here and are subject to jurisdictional requirements.

In the District of Columbia, patrons wishing to exclude can do so within one of the below time periods:

  • One (1) year;
  • Eighteen (18) months;
  • Three (3) years;
  • Five (5) years; or
  • Lifetime (an individual may only select the lifetime duration if their name has previously appeared on the self-exclusion list for at least six (6) months).

For more information on OLG’s Self-Exclusion program, please click here.

Opt Out Program

Upon request, a customer may opt-out of receiving marketing communications including SMS messaging from William Hill by emailing responsiblegaming@williamhill.us, or marketing@williamhill.us, or by calling (855) 754-1200.

Customers may also write to us at:

William Hill USMarketing Department6325 S. Rainbow Blvd., Suite 100Las Vegas, NV 89118

In DC, it is unlawful for any individual who is under 18 years of age or is noticeably intoxicated or impaired to engage in sports wagering.

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