SHOP ADVISORIES: There were guideline updates specifically for shops in England and Scotland. To check these latest shop-related COVID-19 policies, please click HERE.

 

 

What deposit and withdrawal options can I use?

 

Please note that:

  1. Availability of payment methods varies across countries.
     
  2. If your withdrawal is lower than the minimum withdrawal amount for that payment method, you can still make the withdrawal as long as it's your total balance. For example:
  • Minimum withdrawal for bank transfer is £25. However, your current balance is £20.50. We'll accept a withdrawal of the full amount (£20.50), but if you attempt a partial withdrawal of £20.00, a message will appear advising the minimum amount is £25.
 

IMPORTANT: Visa's Original Credit Transaction will be unavailable for Fiji and Nigeria from August 14, 2021 onwards. There will be a 2-3 day delay in receiving payouts. 

Below are the withdrawal methods that will be available:


 

Debit Cards

Debit cards are a simple and secure way to make a deposit to your William Hill account. We process domestic and international card transactions with Visa and MasterCard.

Minimum deposit by debit card is £5

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Credit Cards (non-UK customers only)

Credit cards are a simple and secure way to make a deposit to your William Hill account. We process international card transactions with Visa, MasterCard and Diners.

Please note: as of 14th April 2020, UK customers can no longer deposit by credit card. Click here for more info.


Minimum deposit by credit card is £5.

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E Wallets

E Wallet is a secure system that stores your payment information for multiple payment methods and websites. By using an e wallet, you can complete purchases easily and quickly. Sign up for one of the e wallets listed below, and deposit easily to your William Hill account. Below are the e wallets currently supported (please note that we are no longer able to support Pingit).

Please note: as of 14th April 2020, UK customers can no longer deposit by Paypal using funds from a credit card. Click here for more info.


Minimum deposit by e wallet is £10.

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Apple Pay

Apple Pay offers an easy and secure way to deposit funds into your William Hill account directly from our iOS app. It's currently only available to UK customers depositing using GBP.

Please note: as of 14th April 2020, you can no longer deposit by Apple Pay using funds from a credit card or money service business. Click here for more info.

 

Minimum deposit by Apple Pay is £5.

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Online Banking

Online Banking allows performance of banking activities via the Internet. By using an online banking service, you can complete purchases easily and quickly. You can use this method if your bank supports the service. Connect to one of the Online Banking services listed below, and deposit easily to your William Hill account.

Minimum deposit by online banking is £10.

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Cash Vouchers & Pre-Paid Cards

Cash Voucher or Pre-Paid Card allows you to deposit your cash and use it for online payments. Choose one of the services from the list below to generate your Voucher or Pre-paid Card, and deposit easily to your William Hill account. Minimum deposit by cash voucher or pre paid card is £10.

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Cash Transfers

Cash Transfers use well-known and reliable ways to transfer cash deposits directly to your William Hill account. Minimum deposit by cash transfer is £25.

What are the timescales for reversing my withdrawals?

UK customers: as a result of guidance from The Gambling Commission, we’ve stopped allowing withdrawal reversals for UK customers as of 30th June 2020. Please click here for more information.


If you're not a UK customer, you'll be able to reverse your withdrawal request while it's still showing as 'pending' (click here for more information).

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Can I opt out of being allowed to reverse a withdrawal?

Yes. Please contact our customer service team who will apply this restriction to the account.

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Still looking for answers? Contact Us
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