Casino - How does William Hill test the games for fairness?
Each game at William Hill Casino undergoes extensive testing. Firstly, we imitate all possible situations and determine whether the rules are obeyed, payouts are properly paid, etc. Then the random number generator is added and tests are run with automated agents. For games which involve strategy (blackjack, poker, etc.), the optimal strategy is implemented, and for games of chance a random bet choice is implemented. Depending on the game, between 1 million and 10 million bets are run.
If the frequency of winning combinations and general payouts are within expectations, the game is passed to a Quality Assurance team of engineers who play that game to ensure its flawless play. All games are tested on the real gaming server. Only when a game passes these tests will it be available to play. We are also updating the application as real clients start to use it. At the present time, we are gathering the statistics of all games and now have, for example, more than 60,000,000 Blackjack games catalogued.
The fairness of our software is independently audited every month.