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How can I close my William Hill account?

As the market leader in the betting industry, we aspire to provide the highest standards of customer service and we hope we have achieved this aim in our dealings with you.

If you want to close your online account, please click here to access Account controls.

You can also close your account by contacting Customer Service.

If you wish to reopen your account in the future please use our  retrieve login page or contact Customer Services.

Can you delete my William Hill account?

Some customers might want to delete their accounts, however, due to regulatory requirements, we are unable to do so. Once closed, your account will remain shut unless you choose to reopen it.

Responsible Gambling

Whilst most customers are able to enjoy their gambling, William Hill recognises that for a small number of customers gambling ceases to be fun.

On your Account Controls page we provide a range of tools to help you manage your gambling responsibly, click here to access Account Controls.

To find out more about our Responsible Gambling policy, please click here.